Admin Assistant – Swansea

Purpose of the role
Help with day to day admin to ensure the smooth running of the office. This vital role will enable Enfys to handle higher volumes and ultimately help more people.

What you will be doing You will help the administrator, but have a fair degree of autonomy.

  • Answer the phone and assist or redirect callers
    Answer email queries
    Manage the collections and delivery process
    Scan Gift Aid forms
    General admin

Skills, experience and qualities needed

  • Essential
    Admin experience
    Good communication skills
    Outgoing personality
    Excel – data entry level
    Good written skills
    Independent working


  • Advanced Excel
    Customer Service

When and where

The role is based at our Swansea showroom:

Conwy House
Castle Court
Swansea Enterprise Park

We are open Monday to Friday and would prefer volunteers who can commit to whole days if possible, but we are open to other options.

Support offered

Enfys will provide you with an induction and cover approved expenses. We may be able to provide some basic training.

What you could get out of it

Enfys Reuse & Restore exists to provide furniture for people in need, and in doing so we also protect the environment by diverting hundreds of tonnes from potentially going to waste.

What you get out of it is the same as us – the sheer joy of being able to show human kindness to people who are in a tough place in their lives. We are utterly determined that their interaction with Enfys is a happy one underpinned by providing a dignified experience.

Other relevant information

All staff and volunteers are subject to having a basic DBS check. There is no cost to the volunteer.

We interview volunteers to ensure that Enfys is a good fit for them, and it gives Enfys & the volunteer an opportunity to discuss the role in more detail, as well as explain our vision and values.

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