Teamwork
There are three kinds of person-to-person interactions: conversational, transactional and collaborative.
Seeing through their differences is vital to ensure that an appropriate software solution is selected to meet your needs.
An interaction of conversation is a transfer of data and an interaction of transaction is an exchange of a transaction entity between 2 or more participants, while collaborative interaction is used for a change of a collaboration entity, ex.: reaching a common objective.
Interactions of collaboration are structured in such a way that the main purpose of the participants is to introduce changes into the collaboration substance from what has been unstable and intangible, for example, an idea, into something useful, for instance a blueprint.
Collaborative software belongs to groupware categories that allow people communicate information and work as a team on projects.
The power of these solutions can be found in the ability to allow users to browse action plans, access shared documents, track projects, manage schedules, optimize business processes, be duely reminded of any tasks and things they are involved in. You may come across a number of approaches to making these applications useful: scheduling events, documents and projects, facilitating business processes and harmonizing work of several departments or even companies.
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